Novotel Sharjah Expo Centre

I spent four nights at this hotel during a recent business trip. First and foremost, I have to say: the hotel staff is absolutely fantastic! Everyone I encountered was incredibly friendly, helpful, and dedicated to making my stay as pleasant as possible. I did face a minor issue with my room. In my view, the management seems to have invested only partially in maintaining the furnishings—some of the furniture, such as the desk, appeared quite worn. However, the reception team was quick to resolve the issue, ensuring I had a comfortable and enjoyable stay. A special thank you goes to June, Ahlem, and Maya—and I’m sure I’ve forgotten a few other kind and attentive team members. The staff truly is the heart and soul of this hotel. The location is also a big plus: centrally situated, with shops, a pharmacy, and other amenities all within walking distance. Conclusion: A hotel with a lot of heart, thanks to its wonderful team. With a bit more attention to room maintenance, it would be a near-perfect experience.

We had an amazing check-in experience at Novotel. At the Reception, Ms Sumera was exceptionally kind, courteous, and welcoming. I was pleasantly surprised when she upgraded my family room to a beautiful suite, making our stay even more special. Their professionalism and warm attitude truly set the tone for a wonderful stay. Breakfast service was amazing, there were not only a wide variety of options available but the quality and taste was outstanding. The staff was extremely quick to clean up tables to manage the peak breakfast influx of guests. At the checkout, Mr Hassan was very kind and helpful. Thank you for the outstanding service, and I am definitely visiting Novotel again!

We had a great stay at this hotel, and we especially want to thank Regine at the front desk. She is by far the best receptionist we’ve ever met – always smiling, kind, and truly attentive. She made sure we had a beautiful room and did everything to make us feel welcome and comfortable. Thanks to Regine, our stay was even more enjoyable. The hotel is clean, well located, and close to everything. We highly recommend it and will definitely come back. Regine, thank you – you made a real difference!

Initially we were in the lagoon view double room, however due to changing rooms twice because of some issues, we were upgraded to the suite! Staff were very welcoming and prompt.

What we liked: the staff were very welcoming and so helpful. We booked a standard family room and it was big with a queen bed and sofa bed itself converting into a queen bed. The hotel has also a very good breakfast, our kids loved the pancake machine! The facilities were also decent (gym, pool). They also have a basement parking which is great to avoid your car being burning hot during the day.